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    Archived pages: 7 . Archive date: 2014-10.

  • Title: Go Wellington
    Descriptive info: .. Home.. About Us.. Who Are We?.. Our Vision and Values.. Our Owners.. Our Company.. Our History.. Contact Us.. Meet Our Board.. Meet Our Executive Leadership Team.. Corporate Responsibility.. Values, Vision and Goals.. Corporate Governance.. Code of Ethics.. Policy Framework.. Audit & Risk Committee.. Health and Safety.. Sustainability.. Community.. Our Partners.. NZ Transport Agency.. Auckland Transport.. Greater Wellington Regional Council.. Ministry of Transport.. ADL.. Snapper.. NZ Bus works together with its partners to deliver a quality integrated public transport service throughout the regions we serve.. Our Services.. Auckland.. Metrolink.. LINK.. Northstar.. Go West.. Waka Pacific.. Wellington.. Go Wellington.. Valley Flyer.. Airport Flyer.. Bus Charters.. Getting the Best Fare.. Passenger Assist.. Bus Advertising.. Careers.. Why Choose Us?.. About NZ Bus careers and our vacancies.. Becoming  ...   Southern News here.. Meet the Bugbears.. Maori Language Week.. Prev.. Next.. GO Wellington.. GO Wellington provides bus services throughout the Wellington city area and its fleet of 223 buses includes Wellington’s iconic trolley buses.. The distinctive yellow buses are linked to the positive nature of Wellington and the invitation to GO try something new, reflecting the 'anything goes' attitude of the country’s capital city.. Lost Property.. Charters.. Terms and Conditions of Carriage.. News from NZ Bus.. October 2, 2014 - NZ Bus: Media Statement – CVIU Investigation Conclusion.. read more.. Read all NZ Bus news.. NZ Bus.. Who are we?.. Executive Leadership Team.. Quick Links.. News from NZBus.. Social Responsibility.. Photo Gallery.. Video Gallery.. Terms and Conditions.. Current Vacancies.. Copyright NZ Bus.. |.. Disclaimer.. Privacy..

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  • Title: Go Wellington - Contact Us
    Descriptive info: For timetable and fare information call Metlink on 0800 801 700 or visit.. Metlink website.. Kilbirnie Depot.. 45 Onepu Road.. Kilbirnie.. 04 387 8700.. For Commendations or Complaints.. visit..

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  • Title: Go Wellington - Lost Property
    Descriptive info: To ensure the fastest follow-up on your Lost Property – please call the depot directly and select option 2 for Lost Property.. Kilbirnie Depot, 45 Onepu Road, Kilbirnie, Wellington, 04 387 8700..

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  • Title: Go Wellington
    Descriptive info: Phone: 04 387 8700.. Details.. Name *.. Email Address *.. School/Organisation *.. Address *.. Phone *.. Fax.. Mobile.. Pick Up.. Pick Up Date *.. Pick Up Time *.. Pick Up Address *.. Drop Off Time *.. Drop Off Address *.. Return.. Return Pick Up Date *.. Return Pick Up Time *.. Return Pick Up Address *.. Return Drop Off Time *.. Return Drop Off Address *.. Number of Passengers *.. Bus Type.. 38 Seats - Low Floor.. 45 Seats - Standard.. 53 Seats - Stretch.. Other Details.. Security Question *.. Please enter the above code,.. this is used to combat spam.. Terms and Conditions of Charter Bookings.. All Charter Bookings are subject to the following Terms and Conditions, please read this carefully.. Quotations.. Any quotes provided by NZ Bus will be assessed on the most suitable route unless otherwise requested.. Should the Charter Organiser or Charter Group request changes to the itinary route or times after the quote has been issued, NZ Bus may adjust any quoted rate accordingly.. All NZ Bus quotations are given on the understanding that the driving hours comply with current legislation and regulations.. NZ Bus will not accept changes to either an itinerary route or times that may result in any risk of a breach of such legislation and regulations.. All quotations are in New Zealand currency and are inclusive of GST.. Bookings.. Charters are subject to availability at the time confirmation is received.. NZ Bus requires confirmation of the booking at least 3 working days prior to the departure date (unless otherwise advised at the time of booking).. Upon confirmation of the Charter booking the Charter Organiser will be issued with the Charter Confirmation Form by either facsimile or email.. Bookings confirmed less than 3 working days prior to the departure date may incur additional costs.. Charter Organiser.. Every Charter Group must nominate a Charter Organiser who is responsible for the Charter Group and will be the contact person for the Charter.. The Charter Organiser must ensure that they have a copy of the Charter Confirmation Form with them on the departure date.. Departure time and point.. The Charter Organiser is responsible for ensuring their group is at the stated departure point, ready to depart at least 5 minutes prior to the departure time.. The departure point and time will be clearly stated on the Charter Confirmation Form.. If late arrival of the Charter Group results in the charter being delayed, resulting in NZ Bus incurring additional costs, those costs may be charged to the Charter Organiser.. Drivers are instructed to be at the departure points and cannot take alterations unless this is agreed in advance with the Depot Controllers or Charter Department.. Alterations to the departure point may incur additional charges.. We will use our best endeavours to meet  ...   Bus to only book charters on receipt of a purchase order number.. It is the Charter Organiser’s responsibility to provide these upon confirmation of their booking.. If for any reason one is not provided with the booking, the Charter Organiser is responsible for providing payment.. Passengers.. Under section 38 of the Summary Offences Act 1981 "there is a total ban on the consumption of alcohol on any passenger services vehicle including on charter".. NZ Bus ensures compliance by banning the consumption of alcohol on all of our vehicles.. NZ Bus does not permit smoking on any of our vehicles.. NZ Bus Drivers reserve the right to terminate the charter immediately if there is unsociable or unruly behaviour on or off the vehicle at any time.. If necessary, NZ Bus drivers have the right to call the police.. Liability.. NZ Bus will not be held responsible for any loss, injury or damage resulting from any activity associated with the charter.. This includes, but is not limited to: loss, injury or damage as a result of, fire, machinery breakdown, civil disturbances, theft, delays, itinerary changes, adverse weather, or any costs associated with late arrival to delivery points.. NZ Bus will ensure every reasonable effort is made to carry out the Charter Organiser’s requirements but reserves the right to substitute alternative vehicles at its option in the event of unanticipated circumstances which necessitate a change.. NZ Bus will not be held responsible for damaged luggage, luggage left behind on the coach, or theft of luggage that is directly the result of passenger interference.. NZ Bus does not guarantee to complete any journey in a given time and will not accept liability for any loss or inconvenience which may arise from the delay or detention, or from any breakdown of any vehicle arising from any cause whatever.. Drivers.. NZ Bus Drivers can not undertake requested itinerary changes from a group without prior approval from the NZ Bus charter office.. The New Zealand Transport Agency requires NZ Bus Drivers to comply with legal hours of duty.. NZ Bus will only accept quotes that comply with New Zealand legislation relating to these requirements and will advise the Charter Organiser of any Charter itinerary changes required to comply with legal driving hours if applicable.. Public Holidays.. Charters that that require travel over or during a public holiday will be charged at a holiday rate for each day that falls on a public holiday.. No Waiver of Conditions.. No agent, representative, or employee of NZ Bus is authorised to waive the application of any of these Conditions or of any Rules.. New Zealand Laws.. These Terms and Conditions shall be governed by and interpreted in all respects in accordance with New Zealand law and subject to the jurisdiction of the New Zealand courts.. Back..

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  • Title: Go Wellington - Getting the Best Fare
    Descriptive info: Snapper is a great way to pay and get around Wellington by bus, whether you travel every day or just occasionally.. Snapper has been making bus travel in Wellington a breeze since 2008, making thousands of people’s daily travel quicker and easier.. Boarding a bus with Snapper is a lot faster than paying with cash.. Just tag on when you board, and tag off again at the end of your trip.. Find out more.. For Timetable and information on Cash Fares.. click here..

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  • Title: Go Wellington - Bus Advertising
    Descriptive info: This mobile advertising format has the ability to reach people when they are stationary yet on the move and receptive to advertising.. The extensive reach of buses ensures your message is seen by thousands of people every day.. In-Bus Advertising.. At least 160,000 passenger trips are taken every day on our buses in the Auckland and Wellington areas.. The average dwell time runs from five to ten minutes in the central city to more than 30minutes on a suburban trip, so passengers have plenty of time to view posters or watch the in-bus digital screens.. Bus passenger demographics are diverse and include business commuters, tertiary and secondary students, retirees and tourists.. Choose from digital  ...   cost effective and gets results.. Contact us now for more information.. media@nzbus.. co.. nz.. External Bus Advertising.. Our most prominent bus advertising is in the Out of Home format.. This is transit advertising that reaches an ever increasing mobile audience that are on the path to purchase.. Achieve nationwide coverage with The Bus Back, hone in on pedestrians with The Kerbside, be bold with The Roadside, get the visual impact of a high quality billboard with The Roadside Giant and make the biggest, boldest statement with The Full Wrap.. Contact iSite Media.. here.. or visit.. www.. isitemedia.. to view the different bus advertising options available to you, download the profiles or plan your own campaign..

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  • Title: NZ Bus - Go Wellington:Terms and Conditions
    Descriptive info: Go Wellington:Terms and Conditions.. Document Purpose.. This document outlines the terms and conditions of carriage for passengers travelling with Wellington City Transport Limited, trading as GO Wellington (“GO Wellington”).. A person who uses any part of the transport system provided by GO Wellington (“Passenger” or “Customer”) agrees to abide by these conditions.. These terms and conditions of carriage may be changed at any time at the sole discretion of GO Wellington and without prior notice.. 1.. Fares.. 1 Passengers must either pay a fare, or show a valid pass issued by GO Wellington, or show a SuperGold Card, or present a campus 10 trip ticket, or pay using a Snapper card with stored value or a valid travel pass for their journey in accordance with GO Wellington’s fare schedule.. If evidence of payment of the correct fare cannot be shown on demand another fare must be paid.. 2 Illegible tickets or passes or faulty Snapper cards will not be accepted.. 3 Cash tickets are not transferable to any other person.. 4 No Passenger shall travel on the vehicle beyond the point for which they have paid a fare.. 5 Groups of Passengers travelling on the same ticket or Snapper Card must be able to produce the ticket or Snapper Card on demand.. Any Passenger continuing on a journey without a ticket or Snapper Card will be required to pay another fare.. 6 All fares include GST.. 2.. GO Wellington Prepaid Tickets, Monthly Passes.. 1 When the Passenger produces a valid campus 10 Trip Ticket the Operator will clip the ticket for each use.. 2 The Platinum Pass is not valid until signed by the holder and the scratch panel removed to validate the pass.. 3 Platinum passes are non-transferable and non refundable; and remain the property of GO Wellington and may be withdrawn in the case of misuse.. 4 Platinum Passes will not be replaced if lost or stolen but may be replaced at the Company’s sole discretion if damaged or defaced.. 5 Platinum Passes, may be used on the After Midnight Service a, however, cannot be used on other special services.. 6 Platinum Passes must be shown on request.. 3.. Child Student Fares.. 1 Children under the age of 5 years will be carried free of charge on all services, if accompanied by an adult or child ten years of age or over.. Children aged 5 to 15 pay child fares at all times.. 2 16-19 year olds who are in full-time secondary education can pay child fares if they are wearing school uniform or on production of a current photo ID issued by their school.. Failure to provide a current school photo identification may result in the passenger being required to pay an adult fare.. 3 Any Passenger travelling on a child fare must stand if an adult requires a seat.. 4 Students are only permitted to board or exit a bus via the front door on all school bus services.. The only time when students may use the back door to exit the bus is when the bus is at the finish of a school run at a school.. 5 Adults are responsible for the behaviour of accompanying children in their care or under their supervision.. 4.. Concessionary Fares.. 1 Passengers with a Foundation of the Blind Pass are entitled to travel on Child/Concession Fares upon presentation of this pass.. Passengers who fail to provide their permit upon request may be required to pay the adult cash fare.. 2 Work and Income New Zealand beneficiaries receiving the Domestic Purposes Benefit, Widows or Invalid Benefit who are Wellington City residents are eligible to apply for a GO Wellington Beneficiaries Permit.. The permit allows Passengers to travel between 9.. 00am and 4.. 00pm and after 6.. 00pm Monday to Friday and anytime Saturday, Sunday and Statutory Holidays.. The permit must be renewed by application on an annual basis.. 3 Card Holders of SuperGold Cards are eligible to travel free of charge on services boarded between 9.. 00am and 3.. 30pm Monday to Friday and anytime on Saturday, Sunday and Statutory Holidays.. A Card Holder who fails to provide their SuperGold Card upon request may be required to pay the adult cash fare.. 4 In each bus four front seats have been nominated for the use of the elderly and disabled.. Able-bodied passengers are required to give up these seats if an elderly or disabled person requires these seats.. The Operator reserves full control and discretion as to the seating of Passengers in these seats and has the right to request an able bodied passenger to vacate these seats if they are required for an elderly or disabled person.. 5 Special fares may be set for particular services.. They will be identified by a message on the destination blind or sign, or by a sign by the front door.. These are usually indicated as Minimum Fare or Special Fare or “Adult Fares only.. ” In such cases, the discounts offered upon presentation of one of the aforementioned permits will not apply.. 6 The beneficiaries concessions do not currently apply outside Wellington City.. For the application of this concession Wellington City is defined as south of Onslow College and Ngauranga.. 7 For reasons of driver safety, drivers are not permitted to participate in carrying passengers on and off the vehicle.. 5.. Snapper Stored Value Cards.. 1 Go Wellington is a Snapper Services Limited authorised public transport operator and as such, can accept payment of bus fares by way of the Snapper card (“Snapper Card”) with stored value on Snapper compatible buses.. Such acceptance is subject at all times to the Snapper terms and conditions (found at.. snapper.. ) and subject to the below.. 2 Passengers who pay for their journeys by using their Snapper Card with stored value are provided with a discount of at least 20% off the price of cash fares of zones 1-9 and the Airport Zone cash fares.. The level of discount applicable will vary depending on the type of fare and number of zones purchased.. This discount is not provided on special fares, Stadium Shuttle fares and After Midnight service fares and any other special fares as may be advertised from time to time on www.. gowellingtonbus.. 3 GO Wellington retains the right to review and amend the discounts provided to Snapper Card holders from time to time.. Any amendments to the discounts or fares payable will be advertised on www.. 4 Passengers who pay for their journeys by using their Snapper Card loaded with a travel pass are entitled to unlimited travel within the zone(s) and on the bus service(s) for which the travel pass is valid (discussed further at 6 below).. 5 All children attending full time primary, intermediate or secondary schools are entitled to at least 20% discount off the cash price of a single child fare if they purchase a Green Child Snapper Card or a Red Child Snapper in accordance the below:.. Children attending primary and intermediate school (Year 1-8) may purchase a Green Child Snapper Card.. The Green Child Snapper Card is available from a range of retailers displaying the “Snapper” sign.. Green Child Snapper Cards are not required to be registered, but we strongly recommend that they are registered to protect the value on them if they are lost or stolen.. Children attending full time secondary school (Year 9-13) may purchase a Red Child Snapper Card.. The Red Child Snapper Card stores the cardholders date of birth and flags that they are a school student, entitling the cardholder to the child fare discount.. Each eligible Child will need to complete a Red Child Snapper Card application form and provide proof of date of birth (e.. g.. drivers licence, birth certificate, passport, school ID card).. If the Child is 16 years or older the Child will also need to provide proof of enrolment at a secondary school (e.. school ID card, school letter or school fee invoice).. If the Child is aged 16 years or older the Red Child Snapper Card is valid until 28 February the following year.. If the Child is returning to secondary school full-time the Child will need to renew their Red Child Snapper Card each year.. Visit www.. nz or call 0800 555 345 to register and protect the Green Child Snapper Cards and/or renew the Red Child Snapper Cards.. You can also view Snapper Cards transaction history online and have access to new features as they become available.. 6 Each time a Passenger uses their Snapper Card with stored value, they must ensure that the stored value on the card is at least the minimum permissible fare for that route at the start of the journey.. Failure to meet this requirement will result in the Passenger being required to pay a cash fare for their travel.. 7 The Snapper readers indicate the amount of remaining value on the card when the Passenger tags off the bus, once the stored value reaches the sum of $12.. 00 or less.. 8 Passengers may review their Snapper Card transactions using the online registration facility at.. Go Wellington encourages Snapper Card users to register their cards, however accepts no responsibility or liability for any errors or omissions on the transaction records provided by Snapper Services Limited.. 9 Passengers  ...   to the Operator true details of their name and address, where the Operator has good reason to require that information.. Where the contract of carriage would otherwise be subject to the provisions of the Consumer Guarantees Act 1993 and where the transportation services are supplied for business purposes, the customer agrees that such services are supplied for business purposes in terms of Sections 2 and 43 of the Consumer Guarantees Act 1993 and that the provisions of the Consumer Guarantees Act 1993 do not apply to the Customer.. Such a Customer is not a Consumer for the purposes of these terms and conditions.. 4 Should the Operator have grounds to remove or require any person to leave the vehicle due to one of the reasons noted above, the Customer shall not be entitled to any refund for the ticket purchased or any other compensation.. 9.. Luggage and Freight.. 1 The Company shall be under no liability for any loss or damage caused to any article it agrees to carry as luggage and freight.. 2 No Customer shall bring any large luggage, parcel, pram or pushchair onto the vehicle unless approved by the Operator and shall place it in the area provided for luggage.. The customer agrees to indemnify the Company for any loss or damage caused to the Company property or other persons by the carriage of such articles.. Customers with prams must not block the aisle with the pram.. If there is no space available to park the pram away from the aisle, the chair should be folded and placed in the luggage compartment area and the child held on the knee or seated.. 3 For safety reasons, Customers must not carry the following items onto the vehicle or in any luggage:.. Firearms (loaded or unloaded);.. Corrosive materials (such as alkalis, acids, wet cell batteries, mercury);.. Explosives (fireworks and other articles that are easily ignited);.. Flammable liquids and solids;.. Poisonous, toxic, infectious substances;.. Radioactive materials;.. Compressed gases (deeply refrigerated, flammable, non-flammable and poisonous);.. Other dangerous goods (such as offensive and noxious materials).. 10.. Lost Items.. 1 Any Customer who finds any money or item which appear to have been lost or left on any vehicle shall hand it to the Operator or any company employee and (if requested) be given a receipt.. 2 GO Wellington has the right to sell any lost items that have been unclaimed for three months by public auction (excepting perishable items which may be disposed of in such manner as the Company thinks fit).. The net proceeds of such sale together with unclaimed monies shall be given to a charity of the Company's choice.. 11.. Company Property Staff.. 1 Except with the prior written consent of the Company, no person or customer shall put any signs or markings on company property, or beg or solicit money from customers and staff or sell or conduct any other commercial activity, or undertake any political activities, lobbying, distribution of information relating to political parties or candidates or other distribution of material designed or intended to influence voting or other political support, on any Company property.. 2 No person shall remove or damage any Company notice or sign or interfere with any part of the Company property used in the Transport System.. 3 No person shall in any way wilfully impede or interfere with the vehicles used in the Transport System or prevent them from travelling at their ordinary rate of speed.. 4 No person shall threaten with violence or abuse or wilfully assault any customer or Operator.. 5 No animals (other than a properly certified guide dog) shall accompany any Passenger on the vehicle.. 6 The Company shall have the right at all times to issue passes to enable persons to travel on the Company vehicles free of charge, upon such terms and conditions as it may decide.. 7 Any person who damages or causes to be damaged any property of the Company shall be liable for the cost of the repair and reinstatement of that property together with any other related or consequential losses, damage or expense the Company may have incurred.. 8 Neither the Company nor any Operator, employee or agent shall be under any liability whatever directly or indirectly caused by or arising out of anything done by the Company, Operator, employee or agent pursuant to these conditions.. 9 Nothing in these terms and conditions shall prevent a Customer who is a Consumer from holding or exercising any rights of remedies that Customer may have under the Consumer Guarantees Act 1993.. 10 GO Wellington will make all reasonable efforts to carry Passengers on time, however advertised times are not guaranteed and do not form any part of any contract of carriage.. The Company does not assume responsibility or liability for missing connections.. If necessary the Company may without notice abandon, cancel or alter any service, substitute one bus for another, commence a service before or after the scheduled time of departure or deviate from the advertised route.. Such deviations may include a change to the location of bus stops for reasons including but not limited to road works, special events or as a result of changes to road layout.. 12.. Complaints Procedure.. 1 For any complaints or comments regarding Go Wellington services, please either:.. Complete the Feedback form.. Contact the METLINK Service Centre on 0800 801 700.. 13 Applicable Law.. 13.. 1 These Terms and Conditions shall be governed by and interpreted in all respects in accordance with New Zealand law and subject to the jurisdiction of the New Zealand courts.. 14 Disclaimer.. 14.. 1 The liability of the Operator for damages resulting by reason of the personal injury of a Customer may be excluded in accordance with the provisions of the Accident Compensation Act 2001.. 2 The information published on this web site is provided as a convenience to Customers and should be used for information purposes only.. The information this site contains is subject to change without notice.. 3 Whilst all reasonable efforts are used to ensure the information contained on this site is current, accurate and complete at the date of publication, no representations or warranties are made (express or implied) as to the reliability, accuracy or completeness of such information.. 4 In addition, no warranty is given as to the freedom of this website from errors, defects, viruses or other malicious code.. 5 Some services operated by the Company may operate Closed Circuit Television (CCTV) for the purpose of capturing video footage to assist in internal investigations, including complaint resolution.. The footage may be stored for up to 7 days, is only accessible by authorised individuals of the Company and will only be released to external parties where required by law.. Definitions.. In these conditions unless inconsistent with the context the following terms shall bear the following meanings:.. “Card Holder” means a person who is entitled to hold a SuperGold card and produces that card on request by an Employee.. Employee means and includes any servant or agent of the Company with responsibility, express or implied, for the proper operation of the Company's services or for the protection of its vehicles, revenues or other property.. Company means Wellington City Transport Limited and its subsidiary and associated companies including GO Wellington.. Consumer means a consumer as defined in Section 2 of the Consumer Guarantees Act 1993 but does not include a Customer, who, by clause 7.. 2 (ix) of these terms and conditions, has agreed not to be subject to that Act.. Customer means any person being carried by or about to be carried by the Company on a vehicle whether by special pass, hire or reward on the transport system and every other person bound by these conditions.. Fare means any fare, toll or charge, which may be fixed from time to time by the Company in respect of its Customer service, or any special Customer service, which it may from time to time provide.. Operator means and includes any Depot Officer, Supervisor, Driver or Customer loading assistant for the time being in charge of a vehicle or engaged in the duties of issuing or inspecting tickets or regulating the loading or operation of vehicles.. Pay and Payment and words of like meaning in relation to fares, include:.. The production of an authorised concession ticket/card, transfer ticket/card or other special ticket, card or electronic device for cancellation or partial cancellation either by the Operator or by machine for the Customer's journey.. The production of an approved pass or season ticket.. The offer of money to the Operator in payment of the fare for which a ticket or electronic device shall be issued as a receipt and paid has a corresponding meaning.. “SuperGold Card” means a valid SuperGold card issued to a Card Holder by the New Zealand Government under the Social Security (SuperGold Card) Regulations 2007.. Ticket includes a pre-paid multi-trip fare card or period pass.. Transport System means and includes the public Customer Transport System for the time being under the control and management of the Company.. Vehicle means and includes any omnibus, van and any other public Customer conveyance belonging to the Company, or worked upon or in connection with the Transport System and used for the carriage of Customers.. Effective 1 October 2010.. Copyright © 2010 www..

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